CSUB FirstClass Help


Introduction

Connecting To The FirstClass Mail Server

Logging On To FirstClass

Changing your password

Working with the Desktop

Viewing the toolbar

Reading messages

Turning unread flags off and on

Saving messages

Replying to all recipients

Replying to the sender only

Customizing reply preferences

Replying to all recipients

Replying to the sender only

Replying to messages in conferences

Quoting the original message

Sending standard messages

Forwarding messages automatically

Adding people to your address book

Creating mail lists

Dealing with junk mail

Changing message priority

Using other message forms

Spell checking message text

Spell checking preferences

Unsending messages

Creating mail lists

Attaching files to messages

Saving files attached to messages

Creating folders

Searching messages and documents

Creating bookmarks

Providing information about yourself (your résumé)

Viewing others' résumés

Deleting/Undeleting objects

Including links in messages or documents

Using web browsers to connect to servers

Setting Internet mail defaults

Connecting to FirstClass from home (CSUB FC5 2pg document)
 
 

Introduction

What's New in FirstClass

Major enhancements in the FirstClass 7 release include:
· Advanced message-handling rules for FirstClass mailboxes and conferences. Users and conference owners can use this extremely flexible and powerful new capability to automate the processing of incoming and outgoing messages. Mail can be automatically filed, sorted, responded to, forwarded, and deleted through the creation of mail rules that can be triggered by a wide range of conditions such as sender, subject, time of day, day of week, priority, media type, and attachment type.

· An enhanced web browser interface option. This new web interface option displays a user's FirstClass environment in a fashion very similar to that of the FirstClass Client interface. This makes it very easy for the millions of users who enjoy using the FirstClass client software as their primary messaging interface to now have the same experience through a standard web browser. This is very useful when accessing FirstClass from public computers such as those found in airports, hotels, Internet Kiosks and cafes.

·  FirstClass features a rich suite of enhancements to the core FirstClass Calendaring facilities. These enhancements include a schedule conflict identification feature to make it easier for users to find the best possible time to schedule meetings with an individual or groups of people.
 

Enhancements in the FirstClass 7 client include:
General
import POP3 mail from other mail accounts
type users' names to locate them in the Who's Online list
search message and document histories
change your Mailbox and personal calendar permissions
create slide presentations
add background pictures to messages and documents
create bookmarks without having to select the target object
Mail Rules
server mail rules support for Mailboxes and conferences.
Views
view your Desktop in a three-pane Explore view, optionally start in this view, and browse messages in this view by pressing the space bar
display message and document content as it would print or as slides in a presentation
specify default content view and magnification
change content magnification temporarily
resize and rotate pictures in viewer windows
Menus and Toolbars
reorganized and simplified menus, with the Conferencing and Connection menus merged into the new Collaborate menu
display text plus icons or only icons on toolbar buttons
File Transfer
attach FirstClass objects
attach uploaded files and files attached to other objects
attach files to personal addresses
Calendaring
check participants' free times and conflicts
calendar events display whether participants have accepted or declined
make exceptions to repeating events
specify the start and duration of your work day, plus default event start times and duration

Printing
specify print layout options for different types of objects
 
 
 
 

Connecting To The FirstClass Mail Server

There must be a network or modem connection between your computer and the First Class Internet Server (FCIS) to which you want to connect.

2. You must have FirstClass or a Web browser installed on your computer
 
 

Logging On To FirstClass:

To connect to the server:

1. Start FirstClass.

Type your user ID and password at the Login screen.

Click Login.

To make a window other than your Desktop open when you connect to a server:

1. Open the appropriate window.

2. Choose Connection > Make Window My Home Location.

3. Choose Edit > Preferences.

4. Click the Home tab.

5. Turn on "Connect automatically".

  1. Click OK.
Changing your password

To change your password:

1. Choose Connection > Change Password.

2. Fill in the following fields:

Old password

Type your current password.

New password

Type your new password (maximum 12 characters).

Try to make it hard for someone to guess your password. Mix numbers and letters. Don't use your own name, user ID, or any other easily guessed value, such as your birth date or the name of a family member or pet.

Retype password

Retype your new password to verify it.

  1. Click OK.

  2.  

     
     
     

    Working with the Desktop

    Once you are connected to a server, your Desktop opens. It contains your Mailbox plus any conferences and folders that you or your administrator have placed on your Desktop.

    To open any item on the Desktop, double-click it.

    To show a status bar at the bottom of the window, choose View > Toolbars > Show Status Bar. The status bar provides descriptions of objects such as menu commands and toolbar buttons. To hide the status bar, choose View > Toolbars > Hide Status Bar.

    To see the Desktop whenever it is behind other windows or minimized, choose File > Open > Desktop.
     
     

    Viewing the toolbar

    To view the toolbar, choose View > Toolbars > Show Toolbar. To remove the toolbar, choose View > Toolbars > Hide Toolbar.

    To change the position of the toolbar, drag the handle at the left side of the toolbar. This handle is at the top if the toolbar is vertical. You can drag the toolbar to the top, bottom, left, or right side of the window.

    To see what a toolbar button does, position the cursor over it. The name of the button pops up, and its function is described in the
     
     

    Reading messages

    If your MailBox icon shows a red flag beside it, your Mailbox contains unread items. To read these items:

    1. Double-click the MailBox icon.

    The top pane of the MailBox window contains any folders you have created to help organize your Mailbox. The lower pane contains a list of messages sent to you, and any messages you have composed.

    For each message, the list displays the name of the sender or recipient, size, subject, and date that the message was composed or received. Unread messages have red flags beside them.

    2. Double-click the message you want to read.

    The message opens in a new window.

    If the message's sender and other recipients are in the FCIS Directory, you can view their user information. To do this, double-click the sender's or a recipient's name.

    To see messages in any folder in your Mailbox, double-click the folder. The folder contents are listed in a new window.

    To open items in the list sequentially, choose Conferencing > Navigation > Next Item or Previous Item.

    To see header information for messages received over the Internet, choose Message > Show Internet Header. To remove header information, choose this menu command again.
     
     

    Turning unread flags off and on

    Before you open a message, a red flag appears beside it. After you open the message, this flag disappears.

    To remove the unread flag from a message without opening the message, select it, then choose Message > Unread.

    Shortcut: Control-click (Windows) or Option-click (Mac OS) the message in the flag column.

    To make the unread flag reappear on a message that has already been opened, select the message, then choose Message > Unread again. This can be useful in certain circumstances, such as making the message attract your attention the next time you log in. If you select a block of mixed read and unread messages, then choose Message > Unread, only unread messages are affected; their flags are removed.

    If there are unread messages in your Mailbox or a conference, an unread flag appears beside the appropriate icon. To remove all unread flags from messages in the Mailbox or conference, select the icon, then choose Message > Unread.

    If you cannot turn unread flags off and on, you have not been given authority to do this.
     
     

    Saving messages

    Normally, messages expire after a certain number of days. You can save a message by changing its expiry date or saving it as a text file on your computer.

    To change a message's expiry date, select the message, then choose File > Properties (Windows) or Get Info (Mac OS). Choose the expiry period at "Expire in". If you choose Other, type the number of days beside this field.

    To save a message as a plain text file, open the message, then choose File > Save As. You must open the message rather than just highlighting it, or your Mailbox listing will be saved instead.
     
     

    Replying to all recipients

    If a message in your Mailbox was sent to several other users at the same time, you can reply to all recipients of the message. To do this:

    1. Select or open the message.

    2. Choose Message > Reply Special > Reply All.

    If your reply preference is Reply All, you can simply choose Message > Reply.

    A reply window opens. The "Subject" field contains "Re:" and the subject of the original message. The name of the sender appears in the "To" field. The names of the other recipients, including recipients of carbon copies, appear in the "Cc" field.

    3. Update the names in the reply if required.

    You can add names to, or delete them from, the "To", "Cc" and "Bcc" fields. To delete a name, select it, then press Delete.

  3. Type the body of the reply, then send it.
Replying to the sender only

If a message in your Mailbox was sent to several other users at the same time, you can reply to just the sender of the message. If the message was forwarded to you, you can reply to either the person who forwarded the message or the originator of the message.

To reply to the message:

1. Select or open the message.

2. Choose Message > Reply Special > Reply Sender.

If your reply preference is Reply Sender, you can simply choose Message > Reply.

To reply to the originator of a forwarded message, choose Message > Reply Special > Reply Original Author.

A reply window opens. The "Subject" field contains "Re:" and the subject of the original message. The name of the sender appears in the "To" field.

3. Update the names in the reply if required.

You can add names to, or delete them from, the "To", "Cc", and "Bcc" fields. To delete a name, select it, then press Delete.

  1. Type the body of the reply, then send it.
Customizing reply preferences

There are several settings that are used as defaults for replies to messages. You can change these defaults by choosing Edit > Preferences. Update defaults as required, then click OK. To restore every preference to the shipped default, click Default.

Reply preference (Mailbox tab)

When you reply to a message by choosing Message > Reply, the reply is addressed based on this default.

Choose Automatic to address private message replies to the original sender (and any Cc recipients), and conference message replies to the conference.

Choose Reply All to address replies to all recipients of the original message, for both private and conference messages.

Choose Reply Sender to address replies to the original sender only, for both private and conference messages.

Reply automatically (Mail Rules tab)

Turn this on to reply automatically to the sender of every message received in your Mailbox. This is useful if you go on vacation and want to notify other users of your return date.

If you turn this on, type the reply at "Reply text".
 
 

Replying to all recipients

If a message in your Mailbox was sent to several other users at the same time, you can reply to all recipients of the message. To do this:

1. Select or open the message.

2. Choose Message > Reply Special > Reply All.

If your reply preference is Reply All, you can simply choose Message > Reply.

A reply window opens. The "Subject" field contains "Re:" and the subject of the original message. The name of the sender appears in the "To" field. The names of the other recipients, including recipients of carbon copies, appear in the "Cc" field.

3. Update the names in the reply if required.

You can add names to, or delete them from, the "To", "Cc" and "Bcc" fields. To delete a name, select it, then press Delete.

  1. Type the body of the reply, then send it.
Replying to messages in conferences

You can send a reply to a message in a conference to the same recipients as for any other message. You can also send your reply to the conference, so that all users with access to that conference can read your reply.

To send a reply that all can see, choose Message > Reply Special > Reply Conference. If your reply preference is Automatic, you can simply choose Message > Reply.

Complete the envelope and body text as you would for any other message, then send the message.
 
 

Quoting the original message

You can quote all or part of the original message when you reply. The name of the person you are quoting is included in the reply.

To quote the original message:

1. Open the original message.

2. Determine whether you want to quote all or part of the message.

To quote all of the message, choose Message > Reply Special > Reply with Quote.

To quote part of the message, select the text you want to quote, then choose Message > Reply.

A reply window opens. The "Subject" field contains "Re:" and the subject of the original message. The "From", "To", and "Cc" fields are completed automatically. The name of the person who sent the original message appears, in bold, at the top of the lower pane. Immediately below, the text from the original message appears in the quoted text style (by default, black text on a gray background).

3. Update the names in the reply if required.

You can add names to, or delete them from, the "To", "Cc", and "Bcc" fields. To delete names, select them, then press Delete.

4. Type the body of your reply, then send the reply.

You can type above, below, or in the middle of the quote.

If you want to direct your reply instead of letting it go to the default recipients, you must select the text you want to quote, even if you want to quote all of the message. You cannot choose Reply with Quote for a directed reply.
 
 

Sending standard messages

To create and send a new message:

1. Choose Message > New Message.

2. Complete the message envelope:

At Subject, type a brief description of the subject, then press Tab.

To specify a recipient of this message, you can:

- Type the recipient's name, then press Tab to go to the next field, or Enter (Windows) or Return (Mac OS) to add more recipients. If you type a partial name, and this part of the name is unique in the Directory, the rest of the name is completed for you. If the partial name is not unique, the Directory opens.

- Copy an address from an external file into the "To" field. Highlight the address, then drag it (Mac OS) or Control-drag it (Windows).

- Choose Conferencing > Directory. To narrow down the Directory list, type the first few letters of the recipient's name at "Pattern".

Shortcut: To create a new message that is automatically addressed, click an e-mail address that is formatted as a link in the body of a FirstClass message or document, or open the appropriate stationery.

If you are using the Directory

Select a recipient from the Directory list, then click the appropriate button to put the recipient in the "To", "Cc", or "Bcc" field. When you are finished selecting names, close the Directory window.

To type the name of someone outside your local system

If you are sending a message to someone connected to your server through a gateway, type the recipient's name, followed by a comma and the gateway name used by the recipient's system (for example, Amanda Ho,SoftArc).

If you are sending the message through the Internet, you only need to type the recipient's e-mail address (for example, Amanda Ho@softarc.com). FCIS recognizes any address containing @ as an Internet address.

3. Click in the bottom pane of the message window and type the message text.

You can use standard editing functions such as copy, cut, and paste. You can also change font properties and spell check your message text.

You can insert your signature text, if it is not added automatically, by choosing Edit > Insert > Insert Signature.

4. Change message sensitivity, if desired.

By default, the message sensitivity is Normal. You can change the sensitivity to Personal, Private, or Company; however, currently this setting has no effect on the way the message is handled in your system. It is provided as information for the recipient, and could be used by third-party gateways.

To change the sensitivity, choose Message > Sensitivity, then choose the appropriate level.

5. Change message priority and receipt notification options, if required.

6. Choose Message > Send (to leave the message open) or Send and Close (to close the message) when you are finished preparing your message.

If you do not want to send the message yet, just close the message window. The unsent message stays in your Mailbox with a hollow flag beside it.

If you are preparing a message, and decide that you do not want to send it at all, press Control-D (Windows) or Command-D (Mac OS) while the message window is still open, then click Delete.

Defaults that affect messages

There are several settings that are used as defaults when you create a message. You can change these defaults by choosing Edit > Preferences. Update defaults as required, then click OK. To restore every preference to the shipped default, click Default.

Default text style (Document Editing tab)

These settings specify the default font attributes that are used when you create a message or document.

Maximum number of undos (Document Editing tab)

The number of edits that FirstClass remembers. You can choose Edit > Undo this many times to undo your edits.

Text magnification (Document Viewing tab)

Magnifies text by the percent specified. A value less than 100 shrinks text. This setting does not affect the actual text size of messages and documents, just how they are displayed.

Quoted text (Document Viewing tab)

Specifies the appearance of text that you are quoting from a previous message.

Link text (Document Viewing tab)

Specifies the appearance of hypertext links.

Automatically add signature to new messages (Signature tab)

Turn this on to add your signature text to all your new messages automatically.

Signature text (Signature tab)

The text that you want to add to your messages as your signature.
 
 

Forwarding messages automatically

You can forward your messages to another user or conference automatically. This is useful if you go on vacation and you want your mail answered by someone else.

To forward your messages automatically, choose Edit > Preferences, then click the Mail Rules tab. Turn on "Forward my mail" and, at "To", enter the names of the recipients of the forwarded messages as you would when sending a message.
 
 

Adding people to your address book

To add someone to your personal address book:

1. Choose File > New > New Personal Address.

2. Type the person's name as you want it to appear in your address book at "Name".

3. Supply the person's e-mail address at the E-mail tab.

Either type the person's e-mail address and press Tab, or, if the person is in the Directory, click DIR, choose the person from the Directory list, then click Select.

Shortcut: To add an e-mail address that is in a FirstClass message or document, highlight the address, then choose Edit > Add > Add to Address Book.

4. Complete the fields on the Contact Info, Phone Numbers, and Notes tabs.

The Notes tab is meant for any additional information you want to store.

5.Close the New Personal Address window and save your changes.

The person is added to your Address Book folder. If this is the first time you have used your address book, an icon for it is added to your Desktop.
 
 

Creating mail lists

To create a personal mail list:

1. Choose File > New > New Personal Mail List.

2. Type the name you want to give this mail list at "Name".

3. Use one of the following methods to add user names at "Members":

- Type the names, pressing Tab after each.

- Click DIR, select the names from the Directory list, then click Select.

- Drag an address from another FirstClass object or an external file into the "Members" field.

4. Close the New Personal Mail List window and save your changes.

The mail list is added to your Address Book folder. If this is the first time you have used your address book, an icon for it is added to your Desktop.
 
 

Dealing with junk mail

Your administrator may have defined certain mail as junk (for example, mail coming from a particular address). If you want to block junk mail, and would like to know exactly what will be blocked, check with your administrator.

To tell FirstClass how to handle junk mail, choose Edit > Preferences, then click the Mail Rules tab. At "Junk mail handling", choose one of the following options:

- Accept - puts junk mail in your Mailbox as it is received

- Delete Silently - deletes junk mail as it is received.

If you cannot change the value in this field, you have not been given authority to specify junk mail handling.
 
 

Changing message priority

By default, all messages are assigned Normal priority. You can change the priority to Urgent or Bulk.

Urgent priority causes the message to appear in bold in the recipient's Mailbox. Where applicable, Urgent also invokes special gateway handling. To set the priority to Urgent, choose Message > Priority > Priority Urgent.

Bulk priority is used by some gateways for low priority mail. Check with your administrator to see if this option is available to you. To set the priority to Bulk, choose Message > Priority > Priority Bulk.
 
 

Using other message forms

In addition to the standard message form, there are a number of other forms that you can use to send messages.

To create and send a message using a form other than the standard message form:

1. Choose File > New, and the form you want to use.

To include a graphic in a message, choose Image Message. To put the graphic in the "Image" field, paste the graphic from the clipboard, or choose Edit > Insert > Insert File.

  1. Complete and send the form as you would any other message.
Spell checking message text

To check the spelling of a message before sending it, choose Edit > Check Spelling with the message open. To spell check only part of the message, select that part before choosing this command.

If an unknown word is encountered, the Spell Checker window opens with choices for handling the word. Click one of the following buttons:

Skip

Leaves this occurrence of the word as it is.

Skip All

Leaves all occurrences of the word as they are.

Replace

Replaces this occurrence of the word with the word in the "With" field. You can accept the word shown in this field, type a new word, or click one of the suggested words to select it.

Replace All

Replaces all occurrences of this word with the word in the "With" field.

Add Word

Adds the unknown word to the spell checker dictionary.

Send Now

Stops spell checking and sends the message. You only see this button if spell checking was initiated automatically when you sent the message.

To change the way the spell checker works, turn on the appropriate Options tab checkboxes, click Save, then resume spell checking. Any changes you make to these options are reflected in your spell checking preferences.
 
 

Spell checking preferences

There are several settings that are used as defaults when you spell check. You can change these defaults by choosing Edit > Preferences, then clicking the Document Editing tab. Select the spell checking settings you want, then click OK. To restore every preference to the shipped default, click Default.

The system will not spell check anything that it is told to ignore. "Enable suggestions" causes FirstClass to display a list of suggested words for the unrecognized word. "Automatically check on send" starts spell checking every time you send a message. "Split compound words" checks each part of a compound word separately. This is useful for checking German compound words. "Split contracted words" checks each part of a contracted word separately. This is useful for checking things like the French "l'arbre".
 
 

Unsending messages

Unsending a message that you have already sent makes that message disappear from the recipient's Mailbox. Be aware that the recipient may have already read the message. You can check this by viewing the message history.

To unsend a message, open or select it, then choose Message > Unsend. A hollow flag appears beside the message in your Mailbox.

You cannot unsend any message that:

- was sent through the Internet

- was moved from the recipient's Mailbox to a folder, or deleted by the recipient.

To unsend a message that you sent to a conference, select the message in your Mailbox, not in the conference.
 
 

Adding people to your address book

To add someone to your personal address book:

1. Choose File > New > New Personal Address.

Shortcut: To add an e-mail address that is in a FirstClass message or document, highlight the address, then choose Edit > Add > Add to Address Book.

2. Type the person's name as you want it to appear in your address book at "Name".

3. Supply the person's e-mail address at the E-mail tab.

Either type the person's e-mail address and press Tab, or, if the person is in the Directory, click DIR, choose the person from the Directory list, then click Select.

4. Complete the fields on the Contact Info, Phone Numbers, and Notes tabs.

The Notes tab is meant for any additional information you want to store.

5. Close the New Personal Address window and save your changes.

The person is added to your Address Book folder. If this is the first time you have used your address book, an icon for it is added to your Desktop.
 
 

Creating mail lists

To create a personal mail list:

1. Choose File > New > New Personal Mail List.

2. Type the name you want to give this mail list at "Name".

3. Use one of the following methods to add user names at "Members":

- Type the names, pressing Tab after each.

- Click DIR, select the names from the Directory list, then click Select.

- Drag an address from another FirstClass object or an external file into the "Members" field.

4. Close the New Personal Mail List window and save your changes.

The mail list is added to your Address Book folder. If this is the first time you have used your address book, an icon for it is added to your Desktop.
 
 

Attaching files to messages

To attach a file to a message so that you can send the file to a conference or another user:

1. Create a new message as usual.

2. Choose File > Attach File.

3. Choose the file you want to attach to your message.

If you or recipients of the message use a modem, consider compressing a large file before attaching it. Compressed files often transfer faster, reducing the length of phone calls, and take up less space on the server.

4. Click Open.

The file transfer to the server begins. When the file transfer is complete, the file appears in the Attachments section of the message envelope.

Before the file transfer is complete, you can interrupt it by clicking Cancel in the Upload dialog box. The file transfer can be resumed at any time until you send the message.

Shortcut: Drag a file to the message envelope to attach it. You can attach multiple files simultaneously using this shortcut.

To remove an attachment from the message before sending it, select the attachment, then press Delete.
 
 

Saving files attached to messages

You can preview pictures, sounds, or text files attached to messages before saving them to your computer. To do this, double-click the attachment. If FirstClass starts to save the attachment instead of previewing it, you do not have a file viewer in FirstClass that can open this type of file.

To save an attachment:

1. Select the attachment.

If you can't see the Attachments field in the message envelope, drag the split bar down.

2. Choose File > Save Attachment.

3. Choose the folder in which you want to save the file.

4. Click Save.

FirstClass begins transferring the file to your computer. Before file transfer is complete, you can interrupt it by clicking Cancel in the Download dialog box. File transfer can be resumed later.
 
 

Creating folders

You can create folders to store and organize your messages and files. To do this:

1. Open your Mailbox.

2. Choose File > New > New Folder.

A new folder appears in the upper pane of your Mailbox window.

3. Name your folder by selecting it, then choosing File > Properties (Windows) or Get Info (Mac OS).

4. Type the new folder name at "Name".

5. Close the New Folder Info window and save your changes.

To move messages into a folder, drag them into the folder. You cannot address messages directly to a folder, as you can to a conference.
 
 

Searching messages and documents

To search for specific text in a message or document:

1. Open the message or document.

2. Choose Edit > Find.

3. Type the text you want to find.

4. Turn on the appropriate options.

"Match whole words only" retrieves only complete words (the search text "sun" will not retrieve "sunshine"). "Match case" retrieves only text that matches the capitalization of your search text.

5. Click Find Next to search forward or Find Previous to search backward.

FirstClass scrolls to the first occurrence of the text and highlights it.

6. Continue clicking Find Next or Find Previous until "None found" is displayed in the dialog box.

To replace text

You can replace text either by clicking Replace in the "find" dialog box or by choosing Edit > Replace. At the "replace" dialog box:

1. Type the text you want to replace at "Find".

2. Type the new text at "Replace with".

3. Turn on the appropriate options.

4. Click Replace All to replace all occurrences of the text automatically.

- or -

Click Find Next or Find Previous to find the first occurrence of the text, then click Replace to replace this text, or Find Next/Find Previous to skip this text.
 
 

Creating bookmarks

A bookmark is a link to an object such as a conference, folder, or message on an FCIS server, or to a web page. You can create bookmarks to objects that you open frequently, and store these bookmarks in one location.

To create a bookmark to an object on your server

1. Highlight the object you want to bookmark.

2. Choose Edit > Add > Add to Bookmarks.

The Info window opens with a description of the bookmark.

3. Rename the bookmark, if you do not want the default name.

4. Close the Info window and save any changes.

The bookmark is added to your Bookmarks folder. If this is the first bookmark you have created, an icon for the Bookmarks folder is placed on your Desktop.

To create a bookmark to another object

To create a bookmark to an object on another server, or a web page, drag the object or a web page URL link to your Bookmarks folder.

In the case of a link to a web page, you must go to a location with a link to the web page; you cannot go directly to the web page to save a link to it.

To use a bookmark

Open the Bookmarks folder by double-clicking it or choosing File > Open > Bookmarks, then double-click the bookmark. The bookmarked object opens.
 
 

Providing information about yourself

You can provide information about yourself for other users by creating a résumé. To do this:

1. Choose File > Open > Résumé.

2. Type your name at the top of the résumé.

3. Copy your picture to the clipboard, then paste it in the top left corner of the résumé, if desired.

4. Type any information you think would be useful to other users in the bottom pane of the résumé.

For ideas about what to write, view the résumés of other users on your system.

5. Close the résumé to save your changes.

You can edit your résumé at any time by following this same procedure.
 
 

Viewing others' résumés

To view a user's résumé, double-click the user's name in:

- the Directory - choose Conferencing > Directory

- a Who's Online list - choose Conferencing > Who's Online

- the "To", "Cc", or "Bcc" fields of a message

Deleting/Undeleting objects

To delete an FCIS object:

1. Select the object.

2. Choose File > Delete, or press Delete.

3. Click Delete.

If you are deleting a folder or personal conference

4. Click Delete again at the confirmation.

When you delete a folder or personal conference, all items inside are also deleted.

If you cannot delete an object

You can only delete objects that your administrator has given you the authority to delete. If you still cannot delete an object that you know you should be able to delete, that object may be protected. To unprotect an object:

1. Select the object.

2. Choose File > Properties (Windows) or Get Info (Mac OS).

3. Turn off "Protected".

4. Close the Info window and save your changes.

Restoring deleted objects

A deleted object remains in the FCIS trash can until the next scheduled trash collection. Your administrator can tell you when trash is collected. Before trash is collected, you can retrieve a deleted object. To do this:

1. Open the window that used to contain the deleted object.

2. Choose View > Show Deleted Items.

All deleted objects that have not yet been removed during trash collection are displayed, with a trash can icon beside them.

3. Select the object you want to restore.

4. Choose File > Undelete.

  1. Choose View > Hide Deleted Items to remove from the window objects that are still deleted.
Including links in messages or documents

To include a link to a web page in a message, type the Internet address of the web page in the format:

http://<URL>

For example, to link to SoftArc's web page, type the link as:

http://www.softarc.com

To include a link to another FCIS server in a message, type the address of the server in the format:

fcp://<server name/conference>

For example, to link to a Budgets conference at SoftArc, you would type the link as:

fcp://softarc/budgets

In messages, the link is formatted according to your preferences settings. This formatting does not take place until you send the message.

To use this link in a document or while you are still editing a message, click the link, then choose File > Open > Open Link.

To use this link while reading a message, click the link. If you are connecting to an FCIS server, the Login screen opens.
 
 

Using web browsers to connect to servers

If you are at a web page with an FCIS server link (beginning with fcp://), click the link.

If you are not at a web page with a server link, but know the URL of the server you want to access, type this information in the "Go To" or "Address" field of your web browser in a format such as:

http://www.server name or address/login

For example, to go to SoftArc Online, you would type:

http://www.softarc.com/login

The Login screen for the server opens. Type your user ID and password for this server.
 
 

Using web browsers to connect to servers

If you are at a web page with an FCIS server link (beginning with fcp://), click the link.

If you are not at a web page with a server link, but know the name of the server and conference you want to access, type this information in the "Go To" or "Address" field of your web browser in the format:

fcp://<server name/conference>

For example, to go to a Budgets conference at SoftArc, you would type:

fcp://softarc/budgets

The Login screen for the server opens. Type your user ID and password for this server. If you do not have an account on this server, you may be able to autoregister.
 
 

Setting Internet mail defaults

There are two default settings that affect the way your system works with Internet mail. You can change these defaults by choosing Edit > Preferences, then clicking the Home tab. Update these defaults as required, then click OK. To restore every preference to the shipped default, click Default.
 
 

Settings file

Specifies the settings file that provides the return address for Internet messages that you send from FirstClass. This is also your default connection when you log in.
 
 

Default Internet mail client

Turn on "Register FirstClass" to send and receive Internet mail (ie Netscape or Internet Explorer) through FirstClass.

If "Register FirstClass" is turned off, FirstClass is kept separate from your Internet connection.